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online County wide Internet GIS data browser that will be implemented . At present, an internet mapping application is being used in the Property Appraiser' s Office to disseminate information to the public . However, there was a stated need to migrate to a different application since the current one is quite weak on custom queries . Consequently , an alternate solution is being considered . The Internet browser should have the ability to incorporate data from the various departments as opposed to fax data alone . The Tax Collector ' s Office can provide information for a mapping application that will enable citizens to view and analyze Information specific to Tax Collector operations such as Tax Parcels , mobile homes , and occupational licenses . The mapping application should also incorporate the ability for the public to view non-sensitive Tax Collector and utility data integrated with address locations . This effort should be coordinated with other departments in the County that manage complementary data . As part of the County ' s objective to migrate to a more robust Internet GIS data browser, the Office should coordinate with the recommended GIS Director to integrate departmental GIS data into the Internet-based application . The Office should identify additional functionality that may be required in addition to the County ' s base enterprise offering . More information on Internet GIS data browsers can be found in the Enterprise-Wide Applications section of this chapter. �lS Case Study: The City of Ontario, CA Collects Revenue More Efficiently Faced with the uncertain economic climate in Southern California in 1993 , many cities realized they 8 needed to collect existing revenues more vigorously . Ll Noncompliance with local business licensing laws was m , !_ costing them thousands of dollars in lost license fees and sales tax , and uncollected penalties . - Instead of simply spending more staff time using the - same old collection methods, the City of Ontario "built a better mousetrap" using the City's GIS . The I" resulting application was less labor intensive and produced far more revenue than more traditional methods . Ontario, located in Southern California , has 6 ,000 businesses in its 36 .8-square-mile jurisdiction . The potential revenues to be gained were enticing but the task of physically inspecting all businesses in the City was formidable . The traditional method of finding illegally-operating businesses required employees of the Revenue Division to canvass each neighborhood block by block on foot and then manually cross-reference licenses and inspections . The revenue application began as a request from the Revenue Division for a map showing the commercial and industrial locations in the City . Revenue Division staff would be sent out to do a physical inventory based on this map that would focus their efforts and eliminate areas where businesses were very unlikely to be found . This original plan would have increased the efficiency of the physical inventory , but GIS staff realized that this audit could be more effectively done without ever leaving City Hall . A pilot program was devised to test the GIS audit concept . Using ArcView GIS , staff searched the land use database for all parcels containing two or more commercial or industrial uses such as high 262 GIS Needs Assessment and Implementation Plan Chapter 1 - Departmental GIS Needs Assessments